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Meal Plans


Plan Change Request Guidelines

Students requesting a change to their Meal Plan can fill out the Plan Change Request Form by logging in and choosing "Request Plan Changes" on your account page.

Once the Meal Plan change period has ended, Downgrade Requests will no longer be accepted. Greek Meal Plan change requests must be submitted within two-weeks of a membership offer. Documentation may be required for off cycle recruitment activity. Upgrades can be requested at any time during the academic year.

Incomplete Request Forms may result in a delay in processing. Please note that changes to Meal Plans will be prorated based on the time and date that the request was received. Swipes expire on a monthly basis and unused Swipes from previous months will not be credited to student accounts. Dining Dollars and CatCa$h will be prorated based on usage and plan type.

Please complete the Meal Plan Upgrade/Downgrade Request by logging in and choosing "Request Plan Changes" on your account page.

A student may cancel their Meal Plan contract if they were required to purchase a plan as a condition of residence in on-campus housing and they are no longer a resident of on-campus housing. Verification of release from the housing contract must be submitted with the Cancelation Request.

A student may choose to downgrade their Meal Plan if they are admitted to a student organization (Fraternity, Sorority) that includes a meal plan that provides a minimum of 9 meals per week. Documentation may be required to verify the purchase of a meal plan in order to terminate the contract.

Students will have two weeks from the time of their acceptance to downgrade their Meal Plan For example: students who accept a bid during Fall Rush will have until September 22, 2024 to submit their downgrade Request.

Students who receive a late acceptance will have two weeks to submit their downgrade Request with proof of membership (e.g. the COB offer letter or a letter from the chapter president).

MEAL PLAN CANCELATION GUIDELINES

Students requesting a Meal Plan Cancelation must provide supporting documentation as set forth below. It is the responsibility of the student to obtain any and all required approvals and documentation. Incomplete requests will NOT be considered.

Please note that University of Arizona Dining Services offers a wide variety of vegan, vegetarian and gluten free options at locations across campus. Generally, students requesting exemptions based on these dietary reasons alone are denied. Exemptions are not considered for work/class/practice schedules, or other personal preferences. The Meal Plan Office is not able to make determinations about financial need or hardship.

Meal Plans are considered active and are available for use until a final decision has been reached. If a cancelation is granted, Meal Plan refunds will be prorated based on usage from the date the application is approved. Swipes expire monthly regardless of whether they have been used or not. Students should continue to use their current meal plan during the application process so as not to lose the value of those funds.

If your request is approved, your account will be credited on a prorated basis determined by usage and the date the cancelation is approved. A refund will be issued by the Bursar provided there is no outstanding balance on your account. Please allow 3-5 business days for your cancelation to be processed.

Submission of a cancelation request does not guarantee that a request will be granted..

Requests must be submitted by the student from their university email.

In order to comply with federal privacy guidelines, the Meal Plans Office is not able to discuss certain financial information with parents or guardians; full access to plan details is not conferred by the FERPA waiver available through the Office of the Registrar.

Students who have voluntarily purchased a Meal Plan may terminate their contract for any reason during the first two weeks of classes. Meal Plans may only be cancelled for convenience in the spring semester if the student did not have a Meal Plan in the preceding fall semester.

Please complete the Meal Plan Cancelation Request by logging in and choosing "Request Plan Changes" on your account page.

Please visit our Important Billing Timeline to view Service Dates and Deadlines for the Current Academic Year.

The Meal Plan contract may be terminated at any time during the contract period if the plan holder ceases to be a student at the University of Arizona. Proof of withdrawal, graduation or transfer must be submitted with the Cancelation Request.

Meal Plans will not be cancelled as long as the student is enrolled in classes.

Students may request to cancel the Meal Plan contract if, after signing the Meal Plan contract, the student develops a medical condition (including allergies or dietary restrictions) that prevents him/her from dining at on-campus Dining facilities. The following documentation must be submitted with the Cancelation Request: In order to be considered for a medical exemption (including allergies or dietary restrictions) the student will need to provide the following documentation:

  1. A completed Meal Plan Cancelation Request form.
  2. A signed letter on original letterhead from a medical doctor (MD, DO, NP or ND) who is not a family member. This letter must outline the patient’s medical condition, indicate length of time the patient has been treated for the condition, and the specific dietary requirements needed to treat the condition. The letter should be addressed to the Meal Plan Office at the University of Arizona.
  3. A letter from the student explaining how they plan to accommodate their dietary restrictions in the dorm kitchen available for their use.

In addition to the necessary documentation the student will be required to have a consultation with Dining Services’ Nutrition Educator. The Nutrition Educator will make recommendations for accommodation based on the information provided. Cancelation Exemption requests cannot be considered until this information has been received by the Meal Plan Office.

Meal Plans and Arizona Dining partner closely with the Disability Resource Center (DRC) to support students with dietary, nutrition, and disability-related concerns. If you are currently affiliated with the DRC, please reach out to your Access Consultant if you need assistance with your Cancelation Request.

MEAL PLANS EXEMPTION GUIDELINES

Students requesting a Meal Plan Exemption must provide supporting documentation as set forth below. In the event that Dining Services cannot meet the student’s documented medical dietary requirements or religious dietary observance, an exemption from Meal Plan participation may be requested. It is the responsibility of the student to obtain any and all required approvals and documentation. In order for the request to be considered all required documentation must be submitted. Incomplete requests will NOT be considered. Please contact the Meal Plan office to request an Exemption Form after speaking with the Nutrition Educator.

The University of Arizona Dining features a variety of food choices at over 30+ locations across campus intended to meet the dietary needs and preferences of the University’s diverse student body. The nutrition educator assists students with dietary concerns and locating food that meets their nutritional or cultural considerations. In the event that Dining Services cannot meet the student’s documented medical dietary requirements or religious dietary observance, an exemption from Meal Plan participation may be requested.

Please note that University of Arizona Dining Services offers a wide variety of vegan, vegetarian and gluten free options at locations across campus. Generally, students requesting exemptions based on these dietary reasons alone are denied. Exemptions are not considered for work/class/practice schedules, or other personal preferences.

If you submit an Exemption Request and it is not approved prior to the Meal Plan charge being placed on your account, please understand that you are responsible for meeting all payment deadlines. It is recommended that you pay for your Meal Plan and if your request is approved, your account will be credited on a prorated basis determined by usage and the date the exemption is approved. A refund will be issued by the Bursar provided there is no outstanding balance on your account.

Meal Plans are considered active and are available for use until a final decision has been reached. Swipes expire monthly regardless of whether they have been used or not.

Appeals to exemption requests will not be considered unless new information is presented.

Exemption Request

Requests must be submitted by the student from their university email.

In order to comply with federal privacy guidelines, the Meal Plans Office is not able to discuss certain financial information with parents or guardians; full access to plan details is not conferred by the FERPA waiver available through the Office of the Registrar.

In order to be considered for a medical exemption (including allergies or dietary restrictions) the student will need to provide the following documentation:

  1. A completed Meal Plan Cancelation Request form.
  2. A signed letter on original letterhead from a medical doctor (MD, DO, NP or ND) who is not a family member. This letter must outline the patient’s medical condition, indicate length of time the patient has been treated for the condition, and the specific dietary requirements needed to treat the condition. The letter should be addressed to the Meal Plan Office at the University of Arizona.
  3. A letter from the student explaining how they plan to accommodate their dietary restrictions in the dorm kitchen available for their use.

In addition to the necessary documentation the student will be required to have a consultation with Dining Services’ Nutrition Educator. The Nutrition Educator will make recommendations for accommodation based on the information provided.

Meal Plans and Arizona Dining partner closely with the Disability Resource Center (DRC) to support students with dietary, nutrition, and disability-related concerns. If you are currently affiliated with the DRC, please reach out to your Access Consultant if you need assistance with your Exemption Request.

Exemption requests cannot be considered until this information has been received by the Meal Plan Office.

In order to be considered for a religious exemption the student will need to provide the following documentation:

  1. A completed Meal Plan Exemption Request form.
  2. A completed Religious Accommodation Request Form
  3. A letter from the student explaining how they plan to accommodate their dietary restrictions in the dorm kitchen available for their use.

In addition to the necessary documentation the student will be required to have a consultation with Dining Services’ Nutrition Educator. The Nutrition Educator will make recommendations for accommodation based on the information provided. Exemption requests cannot be considered until this information has been received by the Meal Plan Office.

Students who have committed to participation in a University of Arizona Athletics program will be exempted from the meal plan requirement based on the provision of meals by the Athletics Department. Students who fall under this exemption will not need to submit any documentation. All participation will be verified independently by the Athletics Department.

There is no Meal Plan exemption offered for acceptance to a Fraternity or Sorority program on campus. Students who are planning to participate in Greek Rush should select a plan that is appropriate for their eating habits to use for the first several weeks of school.

Students who are accepted to an organization that provides a minimum of 9 meals per week as part of their house meal plan may submit a request to downgrade to a lower tiered Meal Plan at the time of their acceptance. The minimum plan available is the 9-Swipe plan. Documentation may be required to verify the purchase of a meal plan from a Fraternity or Sorority program in order to terminate the Meal Plan Contract.

The Meal Plans Office is not able to make determinations about financial need or hardship and does not offer exemptions based on financial considerations.